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FAQs
What are the types of bicycles available?
Ans: 26" All Terrain Mountain Bike & 26" Titanium Racing Road Bike
What will I be getting together with the bicycle?
Ans: Adjustable size safety helmet will be provided.
What is the condition of the bicycle that I will be renting?
Ans: Our bicycles are catered specially for cycling event usage only, we do not do retail renting. The bicycles are in very good condition, if not, brand new condition.
How and where do I collect and return the bicycle(s)?
Ans: We will be having a booth at the event ground from 2nd – 4th March at the F1 Bike Park to facilitate collection and returning of bicycles at your convenience. Collection timing starts 1 hour before the commencement and the return cut-off time is at 4pm.
How, where and when do I make payment?
Ans: All payments will have to be made on the day of race pack collection at the F1 pit building. We will have a booth to collect cash payment to confirm the booking.
*Strictly CASH payment only. Please prepare exact amount to ensure a smooth transaction.
What if I cannot be there to make payment on race pack collection day?
Ans: You can get your friend to make payment on your behalf. Alternatively, contact us for cheque payment etc.
What do I have to bring on the day of bicycle collection?
Ans: NRIC, bike tag number (issued upon payment on race pack collection day), race bib.
How do I know if my booking is confirmed?
Ans: Upon completion of the reservation form, you will receive confirmation notice via email within 3 working days. Payment has to be made on race pack collection day to confirm the booking.
Do you have bicycle for kids?
Ans: Sorry, we do not have bicycle for kids at the moment and we are looking at this for future events.
What is the purpose of $10 security deposit?
Ans: Items such are safety helmets are easily misplaced or damaged due to improper handling. The cost of repair/replacement can be found under Terms and Conditions.
What happen if there is any damaged or lost to the bicycle?
Ans: Our in-house technician will ascertain the extent of damage. We understand that sometimes wear and tear parts are unavoidable hence it will be case by case basis.
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